Privacy Policy

Privacy Policy

Effective Date: February 1, 2023
Last Updated: February 17, 2026

Mr. Handyman of Northern St. Joseph & Elkhart Counties and HM Remodeling of South Bend (“Mr. Handyman and HM Remodeling,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you interact with:

This Privacy Policy applies to both brands, their websites, marketing communications, and services.

Information We Collect

We may collect the following information when you visit our website, contact us, or request services.

Personal Information

  • Name

  • Email address

  • Phone number

  • Address or project location

  • Information submitted through contact forms, estimate requests, or communications

Automatic Website Information

  • IP address

  • Browser and device type

  • Pages visited and time spent on the website

  • Cookies and analytics data

This information helps us improve our services and website experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates

  • Schedule and deliver remodeling services

  • Send appointment reminders and service updates

  • Provide customer support

  • Send marketing emails, promotions, and home improvement tips

  • Send text messages (SMS) related to appointments, updates, and marketing offers

  • Improve our website and business operations

We only collect information that is reasonably necessary to operate our business and communicate with customers.

Email & SMS Marketing

By providing your contact information, you consent to receive communications from HM Remodeling, including marketing messages.

Email Communications

You may receive:

  • Promotional emails

  • Newsletters and updates

  • Seasonal offers and service reminders

You can unsubscribe anytime by clicking the unsubscribe link in any email.

SMS/Text Messaging

HM Remodeling of South Bend may send SMS text messages related to:

• Appointment reminders
• Service updates
• Project notifications
• Promotions and special offers

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

Mobile Information and Third-Party Sharing

We respect your privacy. Mobile phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers solely for the purpose of delivering SMS communications and operating our business.

How We Share Information

We may share information with trusted service providers who help us operate our business, including:

  • Email and SMS marketing platforms

  • Scheduling and CRM software

  • Website hosting and analytics providers

These partners are required to protect your information and use it only for business operations.

We may disclose information if required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Understand how visitors use the site

  • Improve website performance and functionality

  • Support marketing and advertising efforts

You can modify your browser settings to disable cookies if you prefer.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no online system can guarantee complete security, we follow industry best practices to safeguard your data.

Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications at any time

To make a request, contact us using the details below.

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Information

Mr. Handyman of Northern St. Joseph and Elkhart Counties
51591 State Hwy 933
South Bend, IN 46637
Phone: (574) 318-3890

HM Remodeling of South Bend
51591 State Hwy 933
South Bend, IN 46637
Phone: (574) 206-4394